Dear Enterprise Rent a Car....

I have just received a letter from your Traffic Violations Department regarding a traffic violation during my last rental with yourselves.
So before I get started, let me post a couple of pictures and see if someone other than the idiot that compiled the letter can work out what is wrong. I would not usually call someone an idiot for a 'simple' error, but as you will see, it has a far deeper impact than that.

So here goes.... I will go a bit easier on you in following blogs if you can spot it in under 30 seconds.

Got it.
If not, please join the issuer of the letter in the corner, and take it in turns to share the hat.
If so, then lets proceed.

Now, there are a couple of ways this could work, so lets explore.
Essex might have the date of the offence on their letter wrong (along with the automated reference number which also contains the date) If so, and the offence did indeed take place on 22nd Feb 2014 as your letter to me suggests, then I would have indeed have been in possession of the car at that time. Darn it!
Oh hold on.... May I bring your attention to this..
https://twitter.com/MichaelSnasdell/status/437175757023215616
Now while I know its not actual proof, for me to have been in Snowdonia at 10.43, sending the series of tweets that I did, and then be on Thremhall Ave in Essex 30 mins later, I must have done a bit more than 69 in a 50 I tell you.
Allow me to dumb is down a bit.. I was 277 miles away !
https://maps.google.co.uk/maps?saddr=Llanberis&daddr=Thremhall+Ave,+Essex,+UK&hl=en&sll=51.875855,0.229855&sspn=0.053519,0.123425&geocode=FVGEKgMdwwTB_ymdAfncOghlSDF5DRqn3E0dZg%3BFXqGFwMd3IEDACkp6DArsY_YRzH4fwtNJUkOwg&oq=llanbe&mra=ls&t=m&z=7

Now, just for a little bit of fun on the day, ironic or what, but I decided to take a selfie of THE car, in the mountains of Essex, oh errm I mean Wales of course (must keep my story straight if I'm to be believed eh)

Awww look, you can even see the registration. And I'm sure if you check the image data.... Sorry there I go over complicating things again.

So, lets move on shall we, and pretend, just for the sake of sarcasm, that I have my days wrong, and I was indeed in possession of the car in January instead.
On January 21st, my dog went in to have surgery on his face, and I took a week off work to take care of him during his recovery. On Jan 22nd he was still very sleepy and poorly from the procedure, so as much as I would have liked to have been out driving along the A120 in Essex, I was very much at home, tweeting, and facebooking images of him.
Anyway I won't spend any more time on the sarcasm, I will get down to business.

First up... The letter.
I received an read the letter stating that I, Michael Snasdell, named on contact 479918 had been involved and reported for a traffic violation, and that further more there would be a £35 admin fee to yourselves, which you will take automatically as per my signed and dated rental contract.

Right, so lets break this down.
If you have not already worked it out, the offence ref 1120/14/0002 Dated 22/01/2014, timed 11.25 is NOT the same as the date you state on your letter which is referred to as 'Citation Issue Time/Date 22/02/2014 @11:25. Do you see the problem now?  ITS THE WRONG MONTH !!!

Now the usual reaction to receiving such a notice is a sinking feeling, and that oh damnit feeling, before doing what is required, sending off your licence and payment, and taking the 3 points on the chin.
But this is different, VERY different. You see I need my licence, for my future, for my career, and for my livelihood. SO the reaction for me was something very deep, dark and upsetting. I will go so far as to say distressing.
Of course the disbelief leads to checking (something that should have been done before the letter was generated) and then there is the feeling of relief, along with the self forgiveness for even thinking for one moment that you might have actually committed the offence. So for me, this goes a bit further than a small admin error. Yes s*** happens, but sometimes when it does, things need to happen to make it right again.

THEN.... we have the next part which states that £35 is due to yourselves for having to go through the arduous task of getting this so badly wrong, then causing me so much upset and I should add anger (does it show?). Yes I did indeed sign as part of my contract with you IN FEBRUARY that you could charge my card with any fines relating to my rental period... IN FEBRUARY ! Not however any prior fines that previous renters had incurred, just loaded up on me. So should you decide to exercise your right to make that charge to my credit card, please be aware that I will report this immediately as an unauthorised transaction, and exercise my right to be a PITA to the furthest extent possible.

Now if you read up from this point, you will see that a lot of time and effort has gone into compiling this reply to your letter, including tracking back through Twitter, Facebook and other social media sources, as well as through my phone to retrieve relevant information and pictures. Easily 10 times the amount of effort that went into the poor effort of a letter to me with so many errors.
So, here's the deal... IF you charge the £35 to my credit card following receipt of my actual email that I will be sending, politely pointing out the issues, I will in turn seek £350 in admin charges, damages, incorrectly informing Essex Police that I was the driver, and other costs for this blog entry.... Fair ?

I would also like to point out a few more things very briefly.
Your phone number for Traffic Violations is broken, so I could not call to tell you about this.
I believe from your letter that you have already informed Essex Police that I was indeed the driver. So would request that you formally write to them again, and tell them you are idiots, and that in fact I was NOT driving the car. I would like to be CC'ed on this letter (i'm serious, maybe not about the calling yourselves idiots, but the rest)
And finally, that this whole matter has been rather stressful for me. While I have seen the funny side now, I am 100% serious that it caused genuine upset at the time of opening the letter.

Anyway, I look forward to my next rental from Enterprise Rent a Car, because all the above put to one side, you do great cars at great prices.

Dale Farm

Hot topic of the day, so I thought I would have my say on the matter. I will try and keep it as unbiased as possible, but my level or should I say lack of respect for the residents there might show thorough, so here goes.

Firstly.... 99% of the people there at this time, up on the scaffolding, tied off to gates and in other ridiculous situations to try and hinder the operation, are NOTHING to do with this situation. They are just travelling 'professional protesters' who seem to find a topic, sympathise with it, and then just attach themselves to it, causing disruption, costing the tax payer more and just being a pain in the arse really.

That's not to say that supporting a cause you believe in is not noble, of course it is. But there is supporting a cause because you fully understand it and consider it worthy, and then there is hearing about a high profile case and just showing up there to get involved, antagonise the police and make the situation as awkward as possible. The latter can be said of this bunch of clowns. The ambition of a slug, the hygiene of something feral, the brain power of a jellyfish, and the respect of a charging bull. Add to that the acting of a premiership football player and suddenly we begin to see what these people are like.

As I watch live one woman was escorted out, and as she reached the camera's she suddenly started clutching and protecting her face, writhing like she was sporting some sort of injury... They are there for publicity and fun, nothing else, and like most other high profile cases, rather than adding to the support for the people who truly believe they have a case, these people take the spotlight off the true cause and make a mockery of it. Student protests, London riots, Occupy London and so on, the true trouble makers are unwashed idiots who travel from one hotspot to another just wasting everyones time.

So the true cause, well I guess its hard to gauge really. Illegal use of a piece of land, illegal occupation of another piece of land, once you know you have started to do wrong I guess you know it isn't gonna last forever. However in this case I think the period of time this has happened over is the big problem. Many years have passed, and the camp,has got bigger and more established, making people feel like this is an illegal land clearance, almost as if the council are retaking the land illegally. However in the eyes of the law, this is not the case. And for that matter I agree that the clearance is legal also.

It must indeed be heartbreaking to have your home taken away, especially for the young ones who don't understand what's going on there. You can't knock the older residents for putting up such a fight either, credit where its due. But the mixture of the arrogance of the settlers, and the stupidity of the travelling protesters just makes a recipe for disaster. Barricades, high platforms, people chained to structures, added to this people setting fire to caravans etc, and this could get really bad, and do the actual case no good whatesoever.

At the end of the day, the fight is over, the legal bodies have granted permission, the police are well equipped and determined, and for however long it takes, the site will be cleared.
Somewhat ironic that for the smelly people joining in occupy London pretending to support the cause of opposing the spending cuts and waste of money by the government, this is the second event in five days that has cost a HUGE sum of money to police it! Into the millions, to police things that could be done in other ways, especially without the involvement of these irritating little people.

At the end of the day, they are there illegally, they built illegally, and if were allowed to remain it would make a mockery of the legal system, the planning system, and all other rules that civilised people live by.
Dale Farm has so far cost roughly £18m... I wonder how that breaks down per head of genuine resident of the site. However you look at it, its a disgusting sum of money to have to throw at something like this.

One final warning, hundreds of people will soon be on the move.... Will they be YOUR new neighbour? I hope not!
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