Thank you to the Financial Ombudsman for taking the time to review my email and get back to me with a case number regarding my complaint against Wonga.com
Dear Mr Snasdell
Thank you for contacting us. We will reply as soon as possible – but within six weeks.
If you need to get in touch before then, please use your reference, XXXXXXXXXXX
In the meantime, Wonga have still not managed to overcome sending me the same perpetual automated replies, asking me to call them, or asking for more information so they can work out who I am.
Well we have established one thing for sure.... My name is NOT Stephen! Idiots!
I don't really expect much from Wonga, at best, the next email I get with my name on it will probably be this time NEXT month saying they have screwed up again and my payment has failed again !