One week later... My Blackberry Q10

Well its coming up for a week now since the mainstream launch of the Blackberry Q10, and I thought it was time to hammer the keyboard of the laptop for a while and give the Q a bit of a break. So while Z and Q sit on the side and rest for a bit, lets take a look at my first week (almost) with my latest Blackberry.

So, the Blackberry Q10 is the second handset to be launched from Blackberry since they changed their name from RIM. Sporting the almost entirely new BB10 operating system, its a far cry from my first Blackberry which was an 8320. Not quite as ancient as some out there who rocked the side scroller, but certainly old enough to remember how very different the operation of a Blackberry was then. That was WAY back in 2007. In fact its only in writing this entry that I had any idea I have been using a BB for 6 years now. Then again, given just how many of them I have got through in that time, maybe that's about right.
For those not in the know, this is an 8320..

Back then I could send and receive email while I was on the move, and occasionally if needed, check things on the internet. Browsing then was more necessity  than social and passtime. Oh how things have changed. But very quickly, if there is one thing I have never got over, it has to be the contrasting keys. With the numerical keypad being reverse colours, making it easier to type numbers. Small issue, and would totally ruin the current Q10, but that's my gripe over with.

So, leaping forwards a few years, and blasting past the 8520, 9700, 9900, and Z10 that all followed the first one, and we arrive at the current day. The first fair thing to say is, having experienced the progress from one device to the next, going from a trackball to the trackpad, and then to the trackless device, the progress has been tiresome at best, sometimes sitting so still, that to be a BB user felt like you were in a timewarp and heading backwards while the world around you shot forwards.

Well those days are gone now, and finally it feels like us BB users are on an even playing field with the rest of the smartphone users out there. I would even be so bold as to say that in some respects, we are a step ahead. In one respect a Q10 user has one asset to their disposal that no other real smartphone user has, and that's a physical keyboard. Sure there are other phones out there with physical keyboards, but at this point, none have the same processing power or abilities as the Q.

So, back on track, there was a first week with a Q10 meant to be going on here...

Receiving the box from the courier, the package was very small, and remembering how the Z10 had come packaged I knew what to expect. A phone, a battery, a SIM, a data cable and charger plug, and a cheap pair of headphones. So on opening the box and taking everything out, I was delighted to find a pair of the new premium headphones in there, and a week later I am still over the moon with them. The right balance between sound quality while maintaining some awareness of whats happening around you, like traffic.

Putting the phone together it was then time to see this glass weave battery cover there has been so much talk about. Having been torn between white and black handsets and finally settling for black, I was relieved when I finally felt the back cover in my fingers. Having used a Z for 2-3 months, I have grown used to the level of grip the back of that offers. All the preview images showed the glass weave for the black, and the Z10 style textured back for the white. Having never been happy with the back of the 9900, I was concerned the Q10 would be slippery with its glass weave... WRONG. Its lovely waxy and soft feel give it great grip in the hands, and belay any worries about letting it slip. So off to a good start then.

Powering up for the first time, I knew most of what to expect, with having been baptised into the world of BB10 with using the Z for a few months. All that was left to see was how well the gestures, screens and software would work with this new, non smiling physical qwerty.
Once the introductions were made it was time to get on with the formalities of setting the device up. First up, time to set up a new account, as you obviously cant run two devices on one Blackberry account. Even with the demise of BIS, things like Blackberry World, and Protect require you to have an account for each live device you are running. Obviously a straight device swap would just require logging in with your existing details. With new username and account running, it was time to get to know the Q.

Starting with what most would consider THE important part of a smartphones soul.. Apps! Personally to me they are a nice addition, but I am pretty content with the standard package of native apps on the BB10 devices, they do most things I want to do on a day to day basis. However, having already added a good few to the Z10's arsenal of weapons, I thought it only fair to equip the Q equally.
I would have liked to have done this, but sadly there are a few apps which have not yet ported over. Yes, its that age old problem, right OS, wrong device. And with the different form factors of the two being so far apart, it would be wrong to expect all apps to work out of the box. The only one I actually pine for right now is BeBuzz, no relation to Bieber!
I did however hear that Blackberry are helping the devs out by testing and automatically porting over any Z10 apps that are Q ready, and this should take place in the coming weeks. I sincerely hope BeBuzz is in there.

Speaking of native apps and software, I thought this was the right time to mention all is NOT well. While the 'shortfallings' of the Hub have already been discussed, I thought I would quickly touch on Twitter, and its native app on BB10. Yes its simple and easy on the eye, but its also pretty bland and a touch dumb too. The way it interacts with the contacts list for composing a tweet with a mention in it, the limited actions available from the app it self. It has a habit of repeating tweets, so on opening one, as it builds it will create a long list of the same text over and over. I wont go on for ages, but in short I find the native Twitter SO irritating, I wont use it. Instead I prefer to use Blaq, with its much nicer and more user friendly interface. Mentions on there are dealt with by a progressive search, with suggestions appearing at the top as you type the names. Unlike the native app which insists on opening a contacts list.

So working with the actual device on a day to day basis, I can only say its an absolute delight to use. I still switch between the Z and the Q, depending on which is closer to hand. The other deciding factor is what I am planning to do with the device, browse, view video or having a long blogging session or forum session.
I wont say gaming as that's truly not my forte, but know it is important to some people, and appreciate their needs.
Needless to say, having been housebound for most of the past week, forums like Crackberry have been my main haunt, and with the Q being the new kid on the block, the choice was pretty obvious. Me and the Q have spent some quality time over the past few days, putting it through its paces, and seeing what its really made of. Testing the battery to see what sort of beating it can take on a full charge. The camera seeing how all the different settings work, and what gives the optimal results, and of course the most important thing to me, seeing how well I can manage going back to a physical keyboard after months away.

With regards to the keyboard, a few days before the Q arrived I picked up my old 9900 for the first time in ages, and immediately became attached to the feel of keys under my thumbs again, could the Q really match that feeling. Well the short answer is yes! And exceed it too. Even though the difference is measured in millimetres rather than centimetres, the loss of the smile from the keyboard made me wonder how different typing would be. Well maybe its coming from the flatness of the Z, or maybe its just the difference in unnoticeable, but either way the new flat lines of the keyboard work fine, and typing is a joy. I am back in my old ways of typing for the sake of typing, and not having to stare at the sensationless buttons of a touchscreen while I do it. So keyboard is a big thumbs up.

Camera, I wont go on too much about it, but as I have said in previous entries, it is a more than capable camera, and pleasing for the average point and shoot user. If you are not happy with the results of the pictures, you probably need to start looking at using a proper camera rather than the relying on the camera on a cellphone and hoping for DSLR results. Yes there are other camera phones out there which have more scope, but the emphasis here is on the simplicity of the use of the Q10's camera.
Read more here... Q10 Camera Test

Speaking of what you see, the screen on the Q, the super AMOLED display is a lovely thing. Some have complained about the whites being grey, or there being saturation of blues, but somehow with all their knowledge, seem to have overlooked the technologies behind AMOLED. It is sharp, crisp, clear and bright. Sunlight legibility is fine with the right brightness setting, although mine resides around 30%

The battery, well I think it is fair to say that it unsurprisingly manages to out perform that of its counterpart. For someone who uses their phone every few minutes for something throughout the day, the Q does a fine job of lasting out the day without a charge. Managing beyond 12 hours for me by modern day standards is really quite a feat. Of course as I have said numerous times, there are many contributing factors to how long a battery will last a day, and it doesn't take a power user to drain a battery in under 12 hours. Process sapping apps, poor network connection, unused connections NFC, Bluetooth, Wifi, etc can all lead to the early demise of the battery too.

So in summary, before this day passes me by.
The Q10 is a very capable device, and should certainly meet all the wants and needs of the die hard physical keyboard fans. You don't have to be old or a technophobe to want to use a physical keyboard. its just a preference. Its productive, its comfortable, and lets be honest, its nice to be a little different. Although with the instant success of the Q10 I'm not sure how long you will stand out for, before you are running with the crowd.
Blackberry have done well with the device, making it current, powerful, and pleasing to use. Ticking all the boxes from both looks and performance stand points, the Q is here, and ready to shake up the smartphone market just ever so slightly, and prove one thing for sure..... The days of the physical keyboard are FAR from over, and as an additional note, Blackberry is very much alive, and here to stay....

Sorry haters :)

More discussions about the Q10, and more of my comments can be found on a popular thread on Crackberry, or on link below.

http://forums.crackberry.com/blackberry-q10-f272/q10-vs-z10-screen-size-debate-802693/

Thanks for reading.

Phone porn!

Just a few snaps of the sexy new BlackBerry Q10.

That's right, slow evening, but I liked how the pictures came out..

Taken on my BlackBerry Z10 haha

Regards
Michael

Sent from my BlackBerry Q10

Welcome to the Blackberry Q10

A long time in the making, but finally its here and I have to say, 1 hour in, MY GOD its good!

I have to say this first though, getting the handset has been a bloody nightmare to say the least, fighting with Yodel to get them to deliver the damn thing has kind of tainted the joy of getting it.
There is more about the epic battle in earlier blog entries.

So back to the Q10.
First up, it's fair to say I am a die hard qwerty fan, and a strong believer that the days of the physical keyboard are far from over. In fact for me, as the past hour has shown, it's a must. Plain and simple.
The Z10 has without a doubt been the best touchscreen phone I have ever used. No bones about it, the fluidity of the experience is amazing. But after months of use I still never overcame the annoyance and frustration of the keyboard predicting or correcting me on something simple, or the sheer inaccuracy of it. YES, touchscreen can be super fast, the Z is no exception, with its very forgiving predictive text and corrections. As well as a very smart learning curve, which unlike any other handset I have used, can predict almost who sentences.

However, when it comes to freedom of expression and being able to type what you want, how you want, and make words up whenever you choose, the qwerty wins every time.

So, step back a second and let's start over.
Buying mine from CPWH, I was lucky enough to get the BlackBerry bluetooth speaker system for free, which is a nice little bonus. Compact little thing, but great for sitting in the garden or office etc. I can see it getting a fair bit of use. Also doubles as a hands free for the car too as it clips to the sun visor, so win win.

Unpacking the Q10's little retail box, you realise that BlackBerry have followed the lead of brands like Apple, and made their retail offerings very sparce, but I have to be fair and say all the essentials are there. Phone, charger, data cable, headphones. Speaking of headphones, what an enormous leap forwards with the quality of headphones BlackBerry have made. In-ear anti-tangle headphones, great inline controls. Brilliant, well done BlackBerry. Not sure about Apples 'years in the making' effort, but these unannounced surprises are a great addition.

Moving on from audio, setting the phone up was a nice simple process, certainly more user friendly than the first time around with the Z10, what a nightmare that was. But then at the same time the process is nothing like device swaps of the past. Gone are the days of any BIS involvement. Simple on screen prompts put you through the various sections of set up in an easy to understand format. Once done, and all emails are set up, it syncs with the server and in a matter of minutes you are up and running. The key here is being cloud ready. If you are on Gmail etc, then the set up is a piece of cake, pulling down contacts and calendars from your online account. Second time is a treat for me for sure.

Once set up, it's time to get going with customising and setting up your preferences. The defaults are pretty well thought out, with dark theme as standard, various tones set up for native apps, and volume set to maximum (yup that scared the pants off me first message!). The aforementioned native apps as you probably know are a lot about staying in touch, BBM, Linked In, Facebook, Twitter, and all meeting up nicely in the infamous Hub. Speaking of the hub, for me it's still not perfect, but after months of use of the Z10, BB10 has become second nature, and interacting from one place is indeed a great idea. Just a shame there are not a few more user customisable options in there.

The biggest thing missing for me is the social feeds, all my Twitter updates and new tweets. But again I have to say I have grown used to Blaq saving the say there, and have been quick to install it on the Q10 as well as the Z.

The biggest joy of all is without a doubt the keyboard, for me at least. Firm, solid keys, my fingers dance around the keyboard with ease, and as they start to remember what is where, the speed of my typing increases. I have already surpassed the longest blog entry I have ever done on the Z, by double at least I would say, and I'm happy to keep going. No frustrations, just happy thinking and typing away. The straightening out of the keyboard is a little peculiar  maybe, but again you adjust quickly. Sitting in the dark, looking around as I type, I know my accuracy is far better than a touchscreen would ever be, for me at least.

The glass weave, weird looking back was a big worry for me, thinking it was going to be slippery as the back of the 9900 was, but looks are truly deceiving. And to think I almost went for a white Q10 because the back looked gripper. Phew close call there. It's waxy in feel, and has the right level of grip. Not being shiny also removes the worry of scratching it. The feel of the rest of the device is also decidedly solid and robust. No unpleasant creeks or squeeks coming from the chassis.

The screen is super sharp as you would expect from an OLED display. With screens improving year after year, it's hard to appreciate the screen until I sit it next to my other two handsets, then the difference is very apparent. With one of those being the Z10, it doesn't take a genius to work out which BB10 device has the nicer screen.

The rest of the story is yet to be told, battery testing, app testing, reliability, and over all preference of use (although I think I have already decided that one)

A final note though, and one for anyone trying to decide which BlackBerry device to buy.
If you are like me, and you spend most of your day emailing, messaging, tweeting etc, aka communicating with your phone, then the Q is the obvious choice. I know the argument is screen real estate, but the truth is, with the onscreen keyboard up, the Z's screen is exactly the same size as the Q.
If however you use your handset for games, Web, navigation etc, then the Z is probably the right option for you. The onscreen keyboard as an occasional input device is truly splendid. Forgiving, intuitive, and easy to get along with. Word suggestions, swipe gestures and great layout make it a pleasing experience. But would I have written a blog entry like this one on the Z.... Jeez no! Only the Q has what it takes to ramble on for hours in my trying to be helpful manner.

I shall be sure to post some updates soon, but for now I will give this poor new phone a breather.

Summary, now the chips are down, BlackBerry have brought TWO awesome phones to the market. Worth the extended wait for sure, now just to keep up the momentum and make and keep the BB10 movement current. Well done BlackBerry, well done indeed.

An update on my Z10, day to day use.

Its coming up for a week now since I started using the Z10 as my main day to day handset, and retired my 9900 for good. A true leap of faith by my standards having been a loyal and heavy physical keyboard user for so long now. But that decision was helped along as soon as I laid thumbs on the delightful Z10 touchscreen keyboard. Filling me with confidence that this could really work out well, and maybe the days of physical keyboard were really over.
The first 3 days I used the Z10 I was off work, Friday and the weekend, so use was casual, I was cycling the battery a few times to get a true picture of what it could do on a full charge, and not venturing out too much. Just a simple sit on the side until it flashed level of use.

A few irritations were found, and are on going, which I shall come back to in a moment, but for now lets look at the main situation. Daily usage levels.
For me, without even having to look at it closely, I already know that my use of the new handset is far lower than how much I would have been on the 9900. There are a number of reasons for this, but the main one is simple. Its a touch screen. Regardless of how good the screen is, its winter here in London, and using the touchscreen, with confidence is just not possible with gloves on. Yes I could wear my gloves that are for using with touchscreens, but I am a creature of habit and prefer wearing the gloves I like, rather than the gloves I NEED to use to be able to use my phone. Walking too and from the station, waiting on the platform etc, I just don't use the phone in the same way. I'm sure as the weather warms up this part of it will change.

Then there are the other reasons, which I can actually tie in with my gripes and irritations. So here goes.
The Hub. As great as it is, with the integration of apps such as Facebook and Twitter into it, it is seriously flawed at this stage. The only Twitter notifications that come in are direct messages or mentions, which kind of makes sense as The Hub is about YOUR messages and communications. However for a big Twitter user, you need to keep the main app open and refresh your feeds. Gone are the days when you will receive notification that there are new tweets to read.
As for Facebook, it seems a little hit and miss right now, you will get a few notifications through about comments and mentions, but then it stops. Quite annoying, as when you go into apps the FB icon is showing the 'splat' on it identifying that there is new activity on the account.
I am generally a bit of a social whore, using the old Social Feeds app to update BBM, Facebook and Twitter at the same time with all sorts of news feeds that I get in from Sky News app (not available) and Twitter, which we know doesn't populate my Hub now. Needless to say I am more a social misfit now, and have hardly used any social sites. Possibly not a bad thing, but has filled me with a little feeling of loneliness lol.

Lets move on before I sound too desperate for attention.

Notifications.
Stripped back to basics, and a single sound per notification type (email, BBM, twitter etc) and a simple red flashing LED. For me as I have said in previous reviews, the whole selling point of a Blackberry to me has always been the ability to know what or who is contacting me without ever needing to pick the phone up. Different sounds for each email account, and social feed. As well as BBM etc. Different colours and combination's of flashes. But alas, its all no more. Instead I am stuck with a vague notification that something on my Blackberry Z10 wants my attention. Might be an email, but no idea which account its from. Hmmm, this really needs sorting out, as I know I am far from the only person missing having BeBuzz on my Blackberry.
Same with the sounds, all the settings for different profiles are a mess, with silent being set up as default still with audible notifications, and all the other settings within being a bit hit and miss in how they will make the phone behave. For something as fundamental as the notifications, something has gone wrong here, and needs sorting out asap. Hell I was almost expecting the Z10 on BB10 to some with some sort of in-built LED colour controlling software. Instead there isn't even a 3rd part app on the market for it yet.
Notifications... Disappointed so far.

Apps
Other favourite apps that have made it to the market however have not failed to impress, with things such as BeWeather, you can see a lot of time has gone into making this app silky smooth. A pleasure to check the weather, and all view expandable at a single swipe. Amazingly this is from the same company who make BeBuzz. So much attention to one app, and seemingly nothing on another. Shame, but I hope something is in the pipeline here. The multi pane view on BeWeather is delicious, animations are on par with Android and iOS, and I don't have a bad word to say about the app. In fact its my saviour right now with regards to apps, and gives me hope that the rest that are missing will be as wonderful as this when they come to Blackberry World, soon I hope.
WhatsApp, EyeEm, and Spotify all still missing and no sign of them coming any time soon, if at all at this rate.
Google Chat has taken WhatsApp's place in my 3rd party IM app at the moment, and I am happy to say that its a nice interface on the Z10, much nicer than it was on the OS7 phones. Its notifications DO populate in the Hub which is a relief and a reprieve for the Hub in this respect.
I would really love to see Spotify appear soon, I have seen comments that it can be side loaded and runs OK , so surely the official app cant be that far away. I hope!

Battery
Now that I am back to my usual day to day weekday routine, there are no big issues with the battery life. Yes it still eats away a lot quicker than the 9900 did, and a huge amount more than older devices, but plugged in for a bit here and there, it manages a day without an issue. It certainly seems to hang in a lot longer than it did for its first few charging cycles anyway. In the world of touchscreen phones, it fairs OK really. I will survive with it, that much is sure.

Keyboard
As I have already mentioned, in certain situations the keyboard is simply not usable, gloves on is a no no, as is the case with most touchscreen phones, although I must admit the Galaxy S2 does very well here and is pretty usable with gloves on. Even unlocking the Z10 with gloves on is a bit hit and miss to be fair. So my quick out the pocket, glance, and reply interactions are over with. In general though the user experience is very good. The predictive words are good, and the spelling corrections are usually spot on. I am however yet to do an extensive email, blog or Facebook update yet.
For BBM conversations and brief exchanges though it does a great job, and as it gets to know me a little better, the offerings of words on the frets for flicking is getting a lot better too. Even profanity is taken care of there, which is f***in relief !
All that said, I still think I would be more productive, interactive and use the device more with a physical keyboard. I stand by my original statement from years ago that there is simply NO replacement for a physical QWERTY keyboard. So I welcome the Q10 with open arms. Cant wait to give one a spin, and think the happy compromise will be found with one for sure. Simple things like entering silly words like 'whaaaaaaat' and 'eeeeew' and all the other rubbish I pad my conversations out with, are a chore on a device that assumes you have made a typo of some sort.

In the hand
A lot of thought has clearly gone into the design and feel of the Z10 in the hand. Everyone who has had a look at my handset has commented how it feels in the hand, decent weighted, secure and good grip on it. That got me wondering about why handset manufacturers go to so much effort to make ergonomic devices, when so many people go out and put them in cases of all shapes and sizes.
But back on track, as advertised, the Z10 performs well in the hand, and one handed messaging is indeed very simple to do, with the thumb reaching across the screen with ease. For those of us with medium to large hands anyway. The word suggestions on the frets of course make this even easier.
For games and video viewing again its fit for purpose, and does a great job of handling them. In short, gripping the handset in most situations is not an issue, and only with gloves on does the handset feel a little at risk of slipping. Shape and materials are a great match.

So I shall leave it there for now. Camera testing continues and I continue to be pleased with what it throws out. The latest example of which is sleepy Tuvaaq all curled up. This is using the flash in a dark room. And I shall also add on there my little macro shot of my Voodoo Doll Ninja, just because its a fun picture.


So back to summing up. Here are my hopes for the road ahead for my Blackberry experience.
In general the device is fine, but lacking in apps. This isn't Blackberry's fault of course, and we can only hope that they hear our calls and get a move on. Something tells me that things will be a little better by the time the Z10 and BB10 devices reach the USA and UAE markets, and not the smaller markets of the UK and other such places. By the time it launches in the US, if the apps are not up to par with the competition I would predict that BB will once again start to lose its edge. Only the die hards waiting on the Q10 are going to be the ones who can save them if this happens. The qwerty market is a pretty captive one all things considered, so this would explain why Blackberry decided to launch the contender first, and back it up with the dead cert later.
A Q10 will most definitely come into my possession, but which becomes my primary handset is yet to be seem. Overall the Z10 is a superb handset and I love owning it. I know a few people who have had handset failures, and a couple who have sent them back already, mainly because of the lack of apps.

Lets see how the story pans out from here on in, and see if the sideloaders become the unofficial saviour of Blackberry, as jailbreaking iPhones is to Apple.



PS.. My one major gripe.
A glitch I keep getting with the calender. Interested to hear if anyone has the same problem.
Going into calender and NOT selecting a calender at the top from the drop down. Add an appointment title and location, then selecting a time to start the appointment... The calender simply crashes and closes.
The two ways around this are, first select a calender to add the appointment to, which is easy enough, but pointless if I have my default set up already.
Or the other is to save the appointment with no times, then re-open and 'edit' the appointment to add times.

Either way, its something that needs sorting out, as the calender, like the email, is a fundamental part of the whole ethos of the device, so not functioning properly is a pain. Also doesn't seem to sync to Google too well either. Contacts do, calender doesn't.
Some of this may be settings, so I will take a closer look when time allows.