Tuesday, April 1, 2014

April Fooooooooooool!

What an idiot, when L&Q and Axis sent me confirmation that they were coming to replace the fence that was damaged in the storms in December, and gave the date as April 1st, I really should have known better than to believe them.
Instead like a sucker, I have taken ANOTHER day off work, so that's ANOTHER day of precious annual leave wasted on sitting around in the house waiting on a contractor who has once again not shown up.
If I had known this would become such a common practise I would have started keeping a record of the dates.
But as an example we have two occasions contractors didn't show up to re-decorate the bathroom. We have the appointment to repair the fence earlier in the year which needed a chase up call, and ultimately resulted in a quick visit from a contractor to take pictures and then leave, and now we have today.

Each time I take a day off to wait in, as required to do so by the contractors request, I use up a days leave. That's fine though right, a day off is good, you can get things done.... NO!! You bloody well can't when you are stuck indoors waiting for someone to show up. Not even a sodding call!
The cruel irony is, its been a lovely morning, and it would have been OK if I could have sat in the garden with the dogs to wait.... But hold on, why didn't I then.
Oh that's right, THE FENCE IS DOWN and has been since December, so the dogs would get out.

Right now I am thoroughly fed up with the lackadaisical attitude of the companies and contractors who think I have nothing better to do with my life. Given how much leave I have already used on family matter this year, and we are only at the start of the 4th month, I am really running low on the stuff. And quite frankly I am reaching the point where I think someone should be compensating me for this time, yes seriously!

Its now 3 mins past the close of the appointment window, and no show, no call.

But it gets better. Weeks ago when I got the appointment I called up to confirm what was being done. At the time the person  spoke to at Axis noted the job was only booked for 2 hours, but was for 31 fence panels. Assured she would look into it and make sure the time was allocated correctly, I left it there.
Today I called up again, just to confirm that the appointment was still scheduled and that someone would be coming. Yup all is fine I was told. So I asked about the time allocation. I was informed that it was still 2 hours and 31 panels and that the contractor coming was also booked for another job this afternoon. Doomed to fail some might say, but I had faith.

Well the egg is on my face now, and my annual leave is slowly slipping away. The dogs haven't been out yet, I have achieved little, other than this rant, with my day, and now I wonder what I will be told when I call them back in a moment to ask what's happening.

Just take another day off and we will see if we can make it this time.
Contractor's fault, should have called you, take another day off anyway.
We will get someone to you ASAP, just wait in til 6pm now.
I have no record of a job for a fence today on my screen.

Or something more original?

Lets see...


To be continued.................


The lovely lady I spoke to said that the contractor advises he has only just received the go ahead on the job today, and is on his way over asap now to start the job. And will come back tomorrow morning with extra crew to get it finished,.

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