Me vs Bromley Parking, part two

Given that my appeal to Bromley council regarding my parking ticket was rejected on the basis that there IS adequate signage for their CPZ in Bromley Town Centre, I have finally, some 2 months later received the 'Notice to Keeper' which entitles me to officially challenge the ticket and their decision.

So here is the letter I am about to submit to Bromley, to again try and make my point.
I am somewhat entertained that in the same week that I decided to make the formal challenge, that a story would appear on the BBC website, stating that some councils, inc Bromley appear to be setting targets, therefore acting illegally with regards to parking enforcement notices issued.

http://www.bbc.co.uk/news/uk-england-london-25865055

So, here is the letter which will be completed and sent off via email, the appeals website, and of course in paper form too. I will in the meantime be speaking to other media outlets to highlight the behaviour of Bromley Parking, and in an effort to get the area re-signed in a more open and fair manner.

Dear Sir / Madam
I am writing to you in relation to parking ticket #******** issued on *********.
I have contacted you on a previous occasion relating to this matter, and already pointed out by email, and open letter, the flaws regarding the signage of the suppose Bromley CPZ.
I shall again make my point, in the hope that it is better understood, taking your original response into consideration.
I approached Bromley town centre from Bromley Hill, coming in from Downham. To be precise, up Bromley Hill, onto London Road, left onto Tweedy Road, along Kentish Way, right onto Masons Hill, straight on onto High St, and right onto Elmfield Road. At no point along this trip was any form of CPZ sign seen. On parking and walking the route in the opposite direction, I finally found a sign. Just after the bus stop on Masons Hill. Please see the attached image from Google Maps of the sign, turned sideways, tiny in size, and ridiculous to believe that Bromley Parking consider this 'visible' and 'adequate' to notify drivers entering the area that it is indeed a CPZ.

Furthermore, I should add that on standing in as near as I could to a driving position in the road, when a bus is at the bus stop, or just pulling away, the sign is completely obscured.
From my understanding of the requirements to establish a legitimate and lawful CPZ, one of the requirements is for the signage to be clear and visible, maybe even adequate. Given that the distance travelled from entering the borough of Bromley, to the point of the ticket being issues is some 2 miles, and that the area apparently covered by the CPZ is just after an area of slower moving traffic, with traffic lights, and open roads with many opportunities for better signs to be erected, I am left only with the belief that the sign has been carefully placed to ensure there IS indeed a sign, but it is of absolutely no use to motorists entering the area. There is no other logical explanation as to why a sign of such importance would be put in such a hard to see place. I should also point out that after turning from Kentish Way to Masons Hill, the number of pedestrians and hazards for motorists increases astronomically, so concentrating to hunt out a hidden sign is rather dangerous from this point on.
Unfortunately on reading recent articles such as this one on the BBC website http://www.bbc.co.uk/news/uk-england-london-25865055 , I am led to the only logical conclusion, and that is that this is an attempt to gain as much revenue from parking enforcement as possible, while skirting what Bromley believe to be just within the legal requirements of a CPZ.
Therefore, on this occasion I completely reject the argument that Bromley make,  that there are 'a number of signs from London Road, all the way into Elmfield Road' where the ticket was issued. I can honestly state that I observed NO clearly visible signs on my way to the point of parking. And upon finding a single yellow line with no hours of enforcement close by, I parked in good faith believing I was entitled to do so. Obviously now I know the centre of Bromley is a CPZ I would not do this again, and would choose to park in one of the many VERY well signed pay on exit car parks.
It seems that Bromley are happy to point people in the right direction of a pay to use car park, but not so keen to warn people that yellow lines fall under a badly signed CPZ. Seemingly a win win situation for Bromley.
At this time, I feel I am well within my rights to appeal this ticket, and the decision made by Bromley the first time I appealed, on the following grounds.
CPZ is not adequately signed.
Appeal decision states signs are in a place where they are not.
I look forwards to hearing back from yourselves on this matter in the near future.
Please note, as before, this letter will be shared openly on my blog, as well as Twitter, as will any reply received unless explicitly requested otherwise.
Regards
Michael Snasdell

An open letter to Bromley Parking / LBB

Before I get into the nitty gritty of the whole matter I just want to make something perfectly clear.
I have NO issue with correctly signed and enforced parking restrictions and the subsequent penalties incurred for ignoring or flaunting the parking regulations. During my 20+ years of driving, if I have made the decision to park in the face of the restrictions, I have always sucked it up and paid the fine.

However, I refuse to be tricked, cheated or lied to by an authority who behaves in the way Bromley Council have with their apparent CPZ (Controlled Parking Zone) in Bromley Town Centre.

Visiting last weekend for a quick nip to a local shop I found a yellow line on one of the back streets, checked around for any enforcement signs to see what the restricted hours were, found none within a 'reasonable' distance of the spot, so decided it was OK to park there. Before I go on, YES I know a yellow line means there are parking restrictions of certain hours, but with no enforcement signs, was left assuming weekend, like a lot of other places, were OK.

On returning to my car a little while later (10 mins or so) I was greeted by the sight of a parking enforcement officer taking a picture of my car, and starting to walk away (ticket already on the car). Quickly following her and getting her attention I politely enquired what offence the ticket had been issued for. Her first reaction was to seem a little uncertain as to why I was being so friendly about it. I said I had no issue with her doing her job, but just wanted to enquire where the enforcement signs were, and what the operational hours of the lines in fact were. She very politely replied and told me that 'this is a CPZ because its a very busy area' I asked where the signs were placed in the road I was parked in, she then explained that the signs were in fact as you enter the borough of Bromley (my entry point was approx 3/4 miles from where I parked).
I thanked her for her time and drove home.

On the way home I decided to take a look for the signs that I had missed on the way into Bromley, but was unable to find anything. So today, a week later, I decided to video my trip into Bromley, back to the space I was originally  parked in, and see if I would notice any of these CPZ notifications on the way in.

I should also add that I appealed against the ticket this week, and yesterday received a reply saying they would NOT be cancelling the ticket as they feel there is adequate signage warning of the CPZ, as I had explained my journey into Bromley, they were kind enough even to state the following....'The Controlled Parking Zone signage will be at all entrances to the zone, including London Road.

Taking the information supplied to me by Bromley Parking themselves, I checked carefully as Bromley Hill turned into London Road, and all the way along it until reaching Tweedy Road, which is the route to the town centre.. I can say with 100% confidence that there are NO signs relating to a CPZ along that stretch of London Road. There are advanced traffic warning signs, directions to the car parks, and other various town centre related information signs, but NOTHING about the CPZ.
So first things first Bromley, be sure of something before you try and use it to prove your point.

My recorded journey continued right along Tweedy Road, down into Kentish Way, still nothing other than directions to car parks, most of which are operated by Bromley Parking, so of course they are keen to highlight sources of revenue, and maybe cloak other avenues of revenue like not telling people about the CPZ and the subsequent ONE HUNDRED AND THIRTY POUND fine.
Continuing along the journey, along the A21 Kentish Way until the junction with the B228 Masons Hill, so I turned into Masons Hill using the right hand of 2 lanes, and joining the road still in the outside of 2 lanes. Travelling down the hill, just starting to pass a bus stop which has a bus waiting at it, I get stopped in traffic with the bus to my left. The lights ahead at the junction of Westmoreland Road change and I prepare to move off. Suddenly as the bus to my left moves forward and I reach just before the junction of Cromwell Ave, and pass the bus stop, to my amazement there IS a CPZ sign after all. But just the one.

I'm sure you want to see this sign that I have tried to describe to you, so here it is. A few shots I managed to grab after parking up, not the same conditions I had been driving in today or indeed on the day in question, but it will allow me to highlight my issue with it I'm sure.

Using the second image as an example, in traffic, with a number of buses stopping and moving away from the bus stop, or even buses or large vehicles queuing in the left lane, which is a  pretty frequent occurrence due to the traffic lights at Westmoreland Road, it is ENTIRELY possible to completely obscure this one, single, individual CPZ notification. If this were one of a few, had been placed at the traffic lights turning into Masons Hill from Tweedy Road, or if there were more signs as you continue into High St from Masons Hill... Heck if there was even one at the entrance to Elmfield Road where I was parked, I would whole heartidly accept I was in the wrong and had failed to spot signs which were obvious to road users, as the general guidelines of CPZ recommends. But that's not the case.

Instead, Bromley have erected a single, vague, easy to miss, easy to be obscured, hard to tell where it relates to, sign which is about 18" high, on a lamppost by a bus stop, in an area of extremely busy traffic and pedestrian flow, where your attention and concentration would be better spent on the road.

So this is my point to you Bromley. I love visiting Bromley for many activities including shopping, dining, visiting friends, and have no issue paying to park the car parks you provide. It is refreshing to see a council provide quite so much parking for a town centre, although I appreciate some of it is privately managed. However, my point is, as much as I support the penalisation of stupid and selfish parking, while I think paying a fine received in good faith for one of the above acts is justified.... I feel on this occasion you are in the wrong. You have almost purposely been vague about the operational hours of single yellow lines, failed to put up what most people would consider adequate signage to inform users of your imposed CPZ. And then if that was not bad enough, you insult me by trying to tell me there are signs entering the borough which justify the fine you have issued... Where there are quite clearly NOT !
I told you in good faith what route I entered the borough and town centre by, and you have lied in your response, in writing.
I am also curious regarding the line of 'you were allowed to park to load or unload' Where is the sign that informs me THIS act is permitted? Once again, the sheer lack of signage in this location leads to even more confusion

OK, so I have gone on for long enough on this matter, so I shall sum up what the point of all this is.

My points are as follows.

1/ Your CPZ is NOT signed in a sensible and fair manner, in fact it is barely signed at all, which has no doubt led to many unfair and borderline unjustified parking fines being issued.
2/ Your letter rejecting my appeal for the fine to be cancelled is misleading, inaccurate, and offends me that you try and give me information to justify your actions. Only for me to find it not to be true.,
3/ A single sign may 'just about' tick the box for your legal obligations to advise motorists that they are entering a CPZ, but like any road sign, if it can easily be obscured, it can be deemed inadequate, any by some might even be seen as an attempt to flaunt the regulations in your favour.
4/ Finally, your appeal rejection letter notifies me that your decision is final and that I must now wait for the Notice to Owner before I can formally challenge this penalty notice, which as we all know is the line that all authorities love as it clearly really reads 'last chance for a discount, before it goes up to £130'

I shall return to Bromley tomorrow and get much clearer pictures to represent my point when I formally challenge this ticket. And for this I shall request the assistance of someone to take professional standard images, suitable for proper representation. If the findings are in my favour at the representation, I will then seek to recover costs of travelling to Bromley on two occasions, parking costs, and any charge made for the images and video taken.

A letter reflecting the comments in this blog will be sent to LBB by recorded delivery on Monday, and the signature stating the letter is received will be considered that my notice to yourselves, and intention to recover costs, has been received and understood.

I complain and moan about a lot of things in life that are irritating, annoying and even upsetting, but this is one of THE most anger provoking things I have written about in a long time.
Out of the countless signs pointing people to car parks and other things, you put up ONE to just scrape by the regulation.

Not impressed Bromley... NOT impressed.

Please see below the formal letter from Bromley stating their reasons for not cancelling the ticket,

Southwark Council, sort it out !

Seriously, the spot I am referring to in the email below has been a joke for a LONG time now, constantly covered in bird faeces, and occasionally jet washed to a seriously slippery finish. Just stop the birds from nesting up there, then the problem is over with surely?

I will get some pics of the said spot in the dry and better lighting when I can to show what I mean, but for now, I am aching and am unimpressed with the state of the pavement. Thanks for falling over into bird crap !

I am writing to you today regarding a fall I have taken on one of your pavements on Southwark Park Road at the junction of Raymouth Road opposite Drummond Road.

The cause of the fall was purely down to the build up of bird faeces on the pavement causing the surface be be very slippery. As I began to slip I tried to catch myself, causing what I can only describe as a cartoon slip on the spot before finally falling to my knees.
While this might sound slightly amusing, it has caused me a great deal of distress both mentally and physically. It is humiliating to take a fall like that in public, without the addition of then having to continue my journey covered in bird faeces.
In the fall I have strained the muscles in my neck and shoulder, caused scuffs on both my hands, as well as getting faeces on my trousers, trainers, hands and bag.
(pics attached)
I have seen on a number of occasions that crews jet wash the pavement, however this build up is quite a lot so indicates it has been a while. And even after the attempted clean up, the pavement remains very slippery.
Walking under this rail bridge is always an interesting affair, wondering if you will be bombed by the pigeons above. So it bothers me a great deal that so little has been done to prevent them from settling there. Other bridges have had successful netting work carried out.
So, today I am left with my clothing covered in bird faeces, sore hands, and a tight neck and shoulder, all thanks to the poor efforts of a council in maintaining their pavements. I look forwards to hearing back from you soon with a sensible solution to this matter.

Yours painfully

***UPDATE**

Great reply from Southwark Council on Twitter.

Southwark Council ‏@lb_southwark1m

@MichaelSnasdell Build up of bird droppings under railway bridges we usually jet wash once a week. TFL are responsible for the netting.