Wednesday, October 12, 2011

The great Blackberry outage.... Day 3

And so it continues, or so it seems..
Late last night RIM / Blackberry issued a statement saying the issue had been found, and was a core switch which had failed, and that they were working on the matter. The failsafe had also failed.
Users should expect slow service until the data backlog was cleared.... However, most woke this morning to very little more than one or two BBM messages that had slipped through, but very little more.

People in the UK are having a range of issues now, from almost full service, to nothing at all. Even big names like Sir Alan Sugar are getting on the action, questioning the information flow from RIM, and the resolution time. It was pointed out by a friend last night that he was pretty sure RIM were not taking their time on purpose, and that they would no doubt have their best people on it. Not forgetting that when the Playstation network went down, it was down for over a month.

It is fair to say that times like this make us all look at our mobile phone usage and dependency, and question has it all gone too far. For me, I am more annoyed at the failure to let me know what was going on, but now I know, I am happier about the matter. Now I am left thinking what impact not having BIS really has on me. Sure I have no BBM, and no email, and browsing is crippled, but my life still works fine, im breathing, and I can still walk. So all is NOT lost. I am however paying for a service I cannot use. So I am left with a simple question.... Do I NEED this service, or while I have the opportunity, do I contact my carrier and arrange an alternative device, contract or even cancel.

I did consider last night ordering an iPhone 3GS, but was subsequently told by Apple fans that it was basically a piece of junk and that I should go for the newer shinier iPhone4 or even the 4S.... So last week it was still a great phone, and this week its crap.... That view alone has quashed the idea of entering the Apple folds, I just cant follow something that is binned so quickly after a new product comes out. To me the Blackberry 9700 is still a very good phone, and I would own another if I needed to, same with the 8520 too. But apparently this does not apply in Apple circles.

So another afternoon of WTF is going on begins, and Blackberry owners will wonder how long until 100% service is restored. Hopefully however we can all look back and remember the great RIM outage of 2011 and respect the technology we all take for granted just a little more.

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