Showing posts with label cancel. Show all posts
Showing posts with label cancel. Show all posts

Sunday, October 3, 2010

The weekend is almost over.

Well it might as well be, the weather is crap, the other half has gone home for a family dinner, and I'm broke. So it looks like another day in front of the TV for me.
On the plus side, it gives me a little time to thin about this whole building collapse thing, and think of new angles and approaches to get things in motion.

Its not so much whats happened now, more about what is left that could still happen. The wet weather has arrived for the season now, and also freezing weather is approaching, which is all bad news for unstable ground, and buildings sitting on the edge of it.
So with the issues at the site down the road, I am going to selfishly attempt to steal a little of the spot light it is receiving and focus it on the site remaining empty at 6 Church Rise. Since its collapse there has never been a detail investigation carried out, nor an inspection on the foundations of the property I live in.

Now correct me if I am wrong here, but if a building collapses from the foundations up, with a huge pit dug BELOW the house, just a couple of metres from the house next door, would you too not assume that your property and foundations had been compromised? Especially when the cracks start to open up in your rooms nearest to the collapse. When floorboards no longer reach the skirting boards, and the concrete path between the properties moves over half an inch AWAY from your property. Am I just being paranoid here, or do I have a valid point that someone needs to look at this properly?

In an idea world I would call in a private surveyor, pay for a full survey, and put my mind at rest. However we all know this can cost a lot of money, especially when its foundations you are looking at. So my next angle may be to approach Lewisham and ask if they will send their own surveyors. if they are not willing to, then I shall take the angle of "If you are SO confident that there is nothing wrong, I will call the surveyor in, and if they find anything, not only will I claim back the costs, but I will sue too for failure of duty of care". Next step, find out how much this kind of survey costs lol.

Anyway, im getting caught up on this whole house thing again. My god I thought I was done with it all, but realise now that it has only just begun. With the change of management of the property, maybe I need to contact the new company to see if they are happy with the situation too. OK thats enough about that for now.

So the rest of the weekend, only thing I can say really is FAIL. That just about sums up my weekend. Things planned to do, not done. Things planned NOT to do, done! Too much eating, not enough getting out there and doing things.
Which leads me neatly to the next part. Failing to get the dog food from the shops yesterday, has led to the the other half leaving here today a little pissed off with me, and me a little grr at us for being lazy. Its only a quick trip to a shop a few miles away, but we didnt bother, so thats the dog food running dangerously low.

My plan for the remainder of the day, sulk a little, eat a little, get the Wii Fit out and mess about a bit.

Hope your weekends have been a little better than mine.

PS, pissed off but still positive :)

Oh PS.... I got a letter from my mates at Orange yesterday. Over 2 months since I cancelled my home broadband account they send me a letter which simply says "you own use £27, pay in 7 days or we take you to court" OK there were a few more words that than, but totally unprofessional, unacceptable, and something I will be following up agressively. Bloody cheek!

Thursday, April 1, 2010

Today is D Day, for Orange that is.

Well after a couple of days of grace for them to sort the matter out, today is the last day that was agreed I would wait for them to sort the issues out.
Its 8 days now, this all started over a week ago now. After loads of diagnostics there is still no joy with the matter. Suggestions have been that maybe RIM has accidentally blocked the wrong PIN as the phone seems to be behaving as if its data is blocked on purpose. (or its just bloody broken!)

Either way, I agreed with Orange Executive Offices that I would wait til this afternoon before chasing them up again, and its coming up for 1pm. So in a couple of hours time I will be calling them back and asking what decision they have come to. Either way, with Easter just around the corner (tomorrow) I am likely to be without my Blackberry for a few days more until a replacement is sent out, if they even agree to send one out.

If there is no resolution agreed today its gonna get a little bit messy. I understand that networks have grace in-built into the contracts to allow them time to sort stuff like this out, but I am not sure it is quite this long, certainly not without them even having diagnosed the issue.
So if I am told they are still waiting on RIM, the response will be something along the lines of, breach of contract, failing to provide a service or reasonable timescale for resolution, and so on.
My solution offered to them will be, I will return the phone in the next available mail service, they can keep it and sort the problem out at their own leisure, and either replace it or return it to me repaired. In the meantime they can suspend billing on that account, reimburse me for the calls made to tech support, and discuss how they are going to convince me to remain with Orange as my contracts begin to run out.

I will update as it all unfolds, but either way, I am past caring too much about it now, the whole scenario has dulled my enthusiasm for Orange by about 90%, and if they are not willing to talk about it, I will start to pull the contracts as soon as economically viable.

Monday, March 29, 2010

Emailed the CEO of Orange

OK so im not expecting him to personally read it and mail me back, but some attention from someone higher up the food chain would be good right now.

I escalated my issue to Orange earlier this evening, before my last entry. At this point I was told the issue would be viewed by a manager or team leader and I would get a call back. Well suprise suprise I am yet to hear back from Orange in any way shape or form.
On calling them about an hour ago I was informed by the lady I spoke to, that she was not allowed to discuss the matter further with me until the manager had called me back.
When I asked when this would be, she was unable to tell me, as she is based in Darlington, but the dept the manager was from are based in Bristol.

Instead all she could suggest was that I was owed an apology, and I would have to wait until the manager called back until the matter could be continued/resolved.

So I finally got fed up and fired the email off to the CEO in the hope that it will find its way to someone who can actually do something about this once and for all.