OK first off I should say, up to this point I have loved every minute of being a Virgin customer. Sure there have been a few little nagging points, but all have been addressed successfully.... Until now.
After numerous pop ups and emails from Virgin saying "hey customer, protect your computer" (or words to that effect) I gave in and installed it. It looked simple enough and nice to use. Once installed it ran a full scan, found a few files and stuff then asked me to restart, so I did.
That's when it went wrong, Blue Screen Of Death (BSOD) was immediate, and the PC has not started since. On checking the support forums and posting I have been told, if it will start in safe mode we might be able to help, other wise, sorry.
Sure I can whip the drive out, make it a slave, install another HDD with an OS on it, and retrieve the data from the drive, but come on, I installed this shit to make my computer safe, not kill it.
I am sure it never would have happened with a Mac, Apple would have fixed it for me while plying me with coffee and donuts etc, but its NOT a Mac lol.
So I am left trawling the net looking for ways to save the PC without going through all the above drama.
My advice... Think twice before installing this software!
Regards
Michael
Sent using BlackBerry®
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